CLIENT ENGAGEMENTS

Disparate technology implementations and solutions

clientEngagement

CASE STUDIES

twa

Enterprise Application Development

Case Study
tt2

Collaboration and Content Management

Case Study
cspintwain 1

Convergent Charging and Billing Platform – CSP in Taiwan

Case Study
agsp 1

Revenue Management implementation – A Global Satellite CSP

Case Study
bigDataThumb

Big Data and BI Analytics Platform

Case Study
unilever2

Enterprise Reporting

Case Study
fsp

Billing and Revenue Recognition Platform – Financial SAAS Provider

Case Study
oss4

OSS-BSS Transformation – CSP in Greece

Case Study
wex2

Performance Testing

Case Study
caseStudy 02

Pallet Labelling System

Case Study
cspinMalasya

Advisory & Support - 4G Billing Implementation – CSP in Malaysia

Case Study
cloudProvider

Billing and Revenue Recognition Platform – Cloud Provider

Case Study
twawellness

Organisational Wellness Programme

Case Study
twaandroid

Android Based Student & Providers Management

Case Study
pd

Performance Dashboards

Case Study
cloudBasedBusiness

Cloud Based Business Software portal

Case Study

TESTIMONIALS

Hicham Badaoui Director of IT

Covalense has been associated with Viva for the past 3 years in multiple projects. They have delivered successfully in all the projects across end to product stacks with Siebel CRM, OSM, AIA & OBRM.

Covalense SMEs have been instrumental in delivering the BRM upgrade project and we contine to engage them for advisory services as part of enriching the product stack.

As part of the production support team, they have optimized rating and billing performances and contine to support critical activities. We look forward to a long-term engagement with Covalense.

Nicos Charalambous General Manager

Covalense has been associated with Cyta Hellas Greece from 2014 on multiple projects. Covalense Architects and SMEs are involved in the architecture, design and implementation of MVNO Rating, billing and invoicing using Oracle RODOD stack. Covalense expertise in OBRM has greatly helped Cyta Hellas to stabilize the fixed line BRM rating, billing and invoicing systems. Covalense successfully executed projects to improve BRM performance.

  • BRM rating performance is improved 900%, brought down the full month CDR processing from 13 plus days to 1.5 days.
  • BRM billing performance is improved 800%, brought down from 48 hours to 3 hours.
  • BRM invoicing performance is improved 500%, brought down from 26 hours to 5 hours.

Covalense expertise and deliverables helped Cyta Hellas Greece to stabilize BRM systems,stream line operations,solving critical issues,identify and fix revenue leaks.

We enjoy good working relationship with Covalense and we look forward to a long term engagement with Covalense.

Hari Koduru Sigma Stream

We approached Covalense to completely redesign and re-skin an existing high performance visualization application. Covalense did a thorough job understanding the existing workflows, underlying technology stack and business use-case of the application. They then created a comprehensive project plan for the task at hand. They worked hand-in-glove with our development team. They kept us updated via weekly meetings and informative status reports. They seamlessly adapted to our SDLC to minimize disruption to the maintenance activities of the existing software version. The UAT process was also handled very professionally. The project was completed on time with no cost overage. The professionalism of Covalense was evident in their technical, commercial and legal teams. We are glad we chose to work with Covalense for our UX transformation project and would highly recommend them.

Balajee Sundaram INTUIT

Covalense has been a preferred partner for Intuit since 2014. Covalense is a key contributor in the areas of Oracle BRM, Quality Engineering, Java Technologies and DevOps. Covalense has assisted Intuit immensely for launching Intuit's subscription monetization platform for SaaS and other product offerings in North America, Australia, Europe and other Global Markets successfully.

We commend and appreciate Covalense's in depth domain and technology expertise. With their thorough understanding of Intuit's business needs, Covalense excelled in delivering applications, assured quality and application support services with highest professionalism.

We are delighted to engage Covalense at Intuit and we look forward for many more years of business association.

Venu Chaganti Director, Global QAT & Governance

WEX Inc is a global leader in corporate payment solutions and as part of our test automation and performance engineering requirements, we commissioned Covalense’s testing resources.

Covalense augmented truly amazing resources with right skillset and reasonable price and helped our internal team with high quality software testing resources with excellent results.

It really reflected the brief I gave on the requirements in action from the resources supplied. It helped our performance testing move smooth and fast to meet both our short and long term program needs.

We absolutely recommend Covalense to clients looking to augment staff with consistently high quality software testing resources.

Paul PSAILA Chief Information Officer

Wanted to drop you a line to express my satisfaction and that of my team for your team’s performance to date. The challenge is significant and growing Covalense teams are presenting a very professional approach and upholding the high levels of quality I’d expect of a significant partner of 9 Spokes.

Our future roadmap is significant for the next twelve months and - although we’ll push you very hard at times - I have confidence you have the team and professionalism to deliver. I look forward to an ongoing successful relationship with Covalense.

Michael BYRNE Chief Information Officer

Our association with Covalense started when they replaced the incumbent vendor who was supplementing our resources for the development of some of our business systems and technologies.

The hard work professionalism and the `can do’ mindset of Covalense teams working in tandem with our in-house teams enabled us to deliver high quality services in the enterprise collaboration & information management and geospatial space for many clients including several Government entities. Our relationship with Covalense is a partnership and Covalense offers tremendous flexibility and scalability with quality staff that complement our experienced in-house team.

Kingi Wetere General Manager

Over the past 9 years, Open Wānanga has enjoyed a preferred supplier relationship with Covalense Technologies, who were engaged to develop a range of software tools to administer the delivery of Tertiary education to our students within and across Aotearoa (New Zealand).

As a national tertiary institution, the Covalense developed applications enabled Open Wānanga to leverage Information Technology to deliver higher levels of efficiency, effectiveness and accountability through-out all areas of our organisation.

Their knowledge, experience and expertise enabled them to integrate our work systems, practices and culture to provide the appropriate solutions. Covalense has also helped Open Wānanga reduce our operational cost through the strategic outsourcing of our application development, maintenance and support.

Covalense demonstrate unparalleled customer centricity and we have been extremely pleased with the evolving relationship.

Peter DALEY National Operational Support Manager SAP

Amongst the system integrators work for development in Coco Cola Amatil, Covalense has consistently demonstrated as the easiest and technically dependable team to work with, both onshore and offshore.

Their consultants are knowledgeable not just about systems and coding but also seem to have a deep understanding of business and the environment we operate across CCA. The quality of work is very high, the determination and professionalism of the team should be praise worthy. They bring on table strong technical and program management skills and have played a major role in driving our supply chain initiatives to success.

Vernon Rameka Project Manager

Over the years, Covalense has delivering a high degree of flexibility and responsiveness and brought tremendous value to Open Wānanga with different solutions and services.

One of them is the Enterprise Reporting for Open Wānanga's Reporting Centre.

They exceeded our expectations in providing high quality reporting services in Microsoft technologies as part of enterprise information management. This has enhanced our business insight and organisational process and their support has positively impacted over business operations and programme delivery across Aotearoa.

We look forward to continuing our strong partnership with Covalense to help us maintain our dominant position in as one of the country's largest tertiary education providers.

Rodney Pomfrett Application Service Manager

"Covalense has been my recognized offshore vendor for Microsoft SharePoint Resources. I am particularly impressed with the quality of Covalense’s people, processes and their ability to work well with our Application Services here at Gen-i. They have clearly exceeded our expectations and we are very pleased with the business relationship with the Covalense team."

Phil Worsley General Manager

"We were looking for an offshore service provider who could meet our criteria of technical capability, scalability, and cost effective option for enterprise level data migration.

Covalense has commendably fit the bill on all three counts and delivered the solution with 6 Sigma quality standards.

Covalense has displayed great flexibility and dexterity surmounting the cultural and language challenges, in taking over disparate business systems across Vodafone Qatar operations.

We are particularly impressed with the quality and commitment of Covalense’s people and processes and the ability to remain flexible in working with our operations. We value our business relationship with Covalense and look forward to strengthening it further in the years to come."

Conrad Caburian Account Director

We commissioned Covalense to undertake a very complex product development for the Stevedoring and Sea Freight Supply Chain industry in Microsoft framework with challenging delivery schedules.

Covalense, as our development partner, represented a guarantee of delivering the expected quality level and met all requirements placed by our client and consistently demonstrated a high degree of technical competencies and unparalleled customer-centricity. Our engagement with Covalense has not only improved the time to market and predictability, but reduced the cost of implementation.

We have been extremely pleased with this evolving relationship with Covalense and we would definitely recommend using their services.

Satish CP Project Manager

"We chose Covalense for our Application and Enterprise Reporting Services because of their sheer commitment, execution excellence and ability to work with us to envision our enterprise information systems.

Covalense as a Technology company exhibited vibrancy in requisite skills especially in areas of SSRS and Crystal reports and won our confidence and trust against the tough competitive biddings from the leading Consulting companies of India. Their teams have displayed great flexibility and dexterity in resolving our development requirements over disparate business systems across our global operations in Asia AMET and Europe.

We are impressed with their breadth of expertise and desire to win our business and they are definitely represented a way to increase our system productivity while saving money. We see this relationship continuing to grow into a more rewarding partnership over the years."

Warren Williams IT Manager

"Covalense provided invaluable assistance with application development and data migration work relating to our mission critical enterprise-wide resources management systems, which were challenging and complex. Throughout the engagement, Covalense has demonstrated commitment, technical expertise and flexibility and its focus on quality contributed to the success of the project.

We are very pleased with our relationship with Covalense and they remain our key vendor for application development services."

Vino Ramayah Chairman & CEO

"We have known Covalense for their technical talent, breadth of expertise, and relationship focus and desire to win our business. They have strong competencies in Microsoft technologies with large pool of resources allowing maximum flexibility in accelerating or de-accelerating development efforts.

Covalense has consistently demonstrated resourcefulness and commitment in all assignments and I recommend them without reservation."

Jan Wijninckx Director

"As director of SmartMatix, a software development improvement & tools company, I’d like to recommend Covalense to anyone who is in search for lean, effective, and cost competitive software development. Since commissioning our first project in late 2006, Covalense has built our SmartLibrary process management system, a world class process library (CMMI level 3) comprising of templates, tools, guides, standards, and discussion facilitation. Built on Microsoft .Net, DNN, and related technologies, Covalense solved the problem of digital rights management in 2006 at a time that even Microsoft had not solved this....Covalense’s technology advice has turned out to be the right direction for us, as a wealth of components and modules has emerged which has future proofed our application. Covalense has excelled in being flexible and innovative in each and every start-up phase of the next incremental project. With Covalense you can rest assured that they search for a sensible solution in terms of functionality and value for money. They have a good simple scoping tool, so early on you can decide on what you can do / can’t do for available budget. We have found Covalense to be totally trustworthy with our intellectual property, and though at times it has been technically difficult, they have stuck to the job. Furthermore in the latest release of our web-site, after almost four years they still have that commitment and enthusiasm to help us over the finishing line."

Ben Slack Director

"SystemsXpert acknowledges the value proposition in outsourcing software development to Covalense. We selected them for their experience as an outsourcing partner for various leading companies in Australasia.

Covalense has demonstrated the commitment and reliability in providing outsource services. Forging our relationship with Covalense has provided us more flexible options for development at competitive costs. We've found their developers to be very knowledgeable and experienced in the technologies we use.

SystemsXpert has built a very positive and successful relationship with Covalense and look forward to a rewarding partnership in the months and years ahead."

Mark Easton Project Manager

"We found Covalense of the highest integrity, quality, responsive and easy to do business with. Working with Covalense has been a tremendous benefit to our organisation in extremely competitive IT market.

Their teams, which are spread across wide geographies, are continually producing a high level of work within a short period time and the manner in which tasks are completed indicates that the processes are very well defined and controlled. Covalense remains our preferred developer for outsourced technical projects. Our partnership with Covalense has been mutually beneficial to both of our organisations and I look forward to growing this partnership in the future"

Jeremy Buckley CEO

"Covalense has exceeded our expectations with the quality of their people and their performance. They have always met the compressed timelines and aggressive milestones on extremely mission critical systems and helped us drive the desired results by constantly adjusting the level of resources needed for our offshore development.

The fact that we have not hesitated to award Covalense with several subsequent projects speaks highly of the confidence we developed in them in a short period of time. We would consider Covalense as our preferred vendor for outsourced projects."