Advisory & Support - 4G Billing Implementation – CSP in Malaysia

The client is a WiMax wireless broadband network provider across Malaysia. When the service was rolled out in 2010, it was the first 4G service provider in Malaysia

About the Client

The client is a WiMax wireless broadband network provider across Malaysia. When the service was rolled out in 2010, it was the first 4G service provider in Malaysia

About the Project

Project is about billing implementation for 4G Wimax services on Oracle BRM with Customer Management, Online Charging, Billing, Payments, AR, and Device Management business processes. Covalense engaged with the client for Advisory and Audit roles for work products

Business Objective

  • Audit and review the work products at a regular interval in project life cycle – So ensuring the quality of deployment of work products
  • Ensure the right and optimum design for a feature
  • Reduce the implementation vendor dependency by becoming process dependent

Implementation Highlights and Achievements

  • Review of design against the release requirements
  • Providing architectural and implementation suggestions to implementation vendor
  • Production Verification Sanity Testing
  • Setting up environment for UAT verification of release
  • Review of release notes
  • Assisting in setting up HA architecture for online charging
  • Automation of environment creation
  • Worked with Oracle for product SRs

Business benefits

  • Improving the quality of release
  • Centralized repository created for each release – Requirement, Design, Reviews and Audits
  • Improving the application availability
  • Reduced cycle time for environment setup