Billing and Revenue Recognition Platform – Financial SAAS Provider

American software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals

About the Client

American software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals

About the Project

The project is all about replacing multiple silos of billing systems with a single, worldwide, multi-currency, multi-language revenue management system

Business Objective

  • Consolidating business processes and systems – replace multiple silos with a single worldwide billing & revenue recognition platform supporting SMB online ecosystem
  • Enable all existing offerings supported from this single billing and revenue management platform
  • Supporting multiple countries, currencies, languages, general ledger and taxation rules from this single revenue management platform
  • Align with the corporate priorities, which are:
    • Win online & Mobile
    • Win globally
    • Everything As A Service

Implementation Highlights and Achievements

  • A generic solution based on Oracle BRM with
    • Multi-currency support
    • Generic subscription management APIs
    • Dynamic Ledger based on Legal Entity
    • Notification based correspondence framework
    • Quotation APIs for presenting upfront price and precise CC authorization
    • Support for multiple payment processors using Payment GW
    • High availability using failover feature of BRM JCA
  • Implementation of follow-on credit, a feature missing in OOB BRM
  • Complete functional automation for billing use cases
  • Migration of the entire billing infrastructure to Oracle cloud

Business benefits

  • Reduce Total Cost of Ownership through consolidation and cloud migration
  • Improving time to market
  • Improving price quotation performance 4 folds – Improving overall customer satisfaction
  • Improving signup performance – Improving overall customer satisfaction