- Creating and implementing a documentation strategy for a product.
- Identifying user goals and tasks.
- Providing usability design direction for our products.
- Coordinating, leading, and writing assigned projects (guides and online help).
- Consulting with Product Management, Development, and Quality Assurance to ensure that documentation meets product requirements.
- Testing documentation to ensure that it meets our users' needs.
- Researching, evaluating, and recommending improvements to existing technologies and processes.
- Managing multiple projects at one time, and multiple writers on a project
5 years technical writing experience in Telecom (or) OSS/BSS Domain
- 5 years technical writing experience in Telecom (or) OSS/BSS Domain
- Experience with Adobe FrameMaker ,HTML and Microsoft Word.
- Demonstrated technical aptitude.
- Solid organizational skills.
- Strong communication, negotiation, and interpersonal skills.
- Independent self-starter able to work on multiple projects simultaneously with minimal direction/supervision.
- Superior technical writing skills.
- BE/B. Tech/MCA/M. Sc/ME/M. Tech