Covalense is building a metrics driven culture across its organization.

With management commitment and support, the service quality in Covalense is continuously and consistently exhibited in its business focus, development process and post implementation period to conform to the service level agreements and contractual obligations.

Quality process improvements in Covalense are ensured through time tested ISO/ SEI CMMi processes coupled with proven project, program and portfolio management across the organisation. Management reviews and proactive response on customer feedbacks are ensured for a rigorous quality assurance. Better project management practices in Covalense ensure higher productivity levels and reduced incidence of time and cost overruns.

Quality Management Systems (QMS), PMI compliant project management process, review and control procedures, formal methods for software engineering practices from SEI CMMi and formal process change mechanism have been initiated at all levels.

The development process is geared up and practiced on SEI CMMi Level 3 standards.

Some of the SEI CMMi initiatives within the development centre include:

• Development objectives are linked to business objectives and client orientation.
• Application development life cycle activities and SLAs are aimed at higher levels of client satisfaction.
• Client Focus is ensured through risk management, robust application development.
• Periodic review and internal audits of development process and software projects for higher ROI in projects.
• Monitoring and revision of quality objectives and goals.

As part of quality assurance, Covalense testing services are well equipped to undertake both manual and automated testing. The licenses for automated testing tools are normally provided by the clients. However, Covalense has a team of experienced testers for manual testing.

For more information, please read our Application Testing Services.